Sharon A. Pivirotto, PPC™, AIF®
Managing Partner, CEO

Sharon Pivirotto is the author of the 401k Service Solution Handbook for Retirement Plan Sponsors and Fiduciaries, and Co-Founder and CEO of Financial Service Standards, the first independent firm to develop practical resources to help retirement advisors raise the standards and meet regulations with process. As creator of the turn-key service process, the 401k Service Solution™, Sharon has helped thousands of plan sponsors and retirement advisors throughout the U.S. more effectively and efficiently implement best practices in the management of corporate defined contribution plans.

Recently, Sharon has been a featured speaker at the 2010 CFDD Annual Conference, the 2011 Fi360 Annual Conference and at the 2011 Annual Employee Benefit Advisor Forum.

Sharon's products and presentations on retirement plan management best practices have made her an in-demand and innovative expert in the retirement world.

Don Settina, CFP®, AIFA®, PPC™
Managing Partner

Donald J. Settina, CFP®, AIFA®, PPC™
Managing Partner

Don Settina is the Co-Founder and Managing Director of Financial Service Standards, the first independent firm to develop practical resources to help retirement advisors raise the standards and meet regulations with process. As the creator and instructor of the 401k Service Training Program™, accredited through Robert Morris University in Pittsburgh, Don has taught hundreds of retirement sales and service professionals throughout the country understand ERISA regulations and retirement industry best practices.

Don is also founder and CEO of RetireRight Pittsburgh; a firm that specializes in helping retirement plan sponsors limit their liability through a comprehensive service model that includes education, compliance file development, and a unique ongoing service process.

His in-the-trenches experience and success in the retirement field, and his captivating teaching style have made him an in-demand educator and expert in the retirement industry.

Cynthia Makowski
Office Manager and CFO

Cindy Makowski is the Office Manager and CFO for FSS. She joined FSS while also serving as the Director for RetireRight Pittsburgh. Before that, she served with ADP (Automatic Data Processing) for 19 years, where her most recent positions were Account Executive and Employee Trainer in their payroll - employer services division.

Cindy has a BSBA in Accounting from Robert Morris University.

Bonnie White
Computer Operator